Returns & Exchanges
At Toastique, we strive for perfection in every bite, but if your order isn't quite right, we are committed to making it better through our streamlined refund and exchange process. Due to the perishable nature of our artisanal toasts and juices, please notify us within 24 hours of purchase regarding any quality concerns.
Return Process
- 1.Contact Your Local Store
Reach out directly to the Toastique location where your order was placed to report any issues with your meal or beverage.
- 2.Provide Order Details
Present your digital or printed receipt along with a brief explanation of the concern so our team can verify the transaction.
- 3.Quality Assessment
Our staff will review the request to determine if a replacement, store credit, or full refund is the best solution for your specific situation.
- 4.Resolution Delivery
Once approved, we will immediately process your remake or initiate a refund to your original payment method, which typically appears within 3-5 business days.